Home Automation Management and Solutions
 


Improving Tomorrow - Privacy Statement

Improving Tomorrow knows that you care about your privacy. Thank you for trusting us to protect you and the information that you share. We too care about privacy. We respect the privacy of every individual and organization that visits our Web site or responds to an online invitation. This Privacy Statement outlines the information gathering and dissemination practices for Improving Tomorrow Web site.

We have implemented this Privacy Statement on the Improving Tomorrow home page (www.ImprovingTomorrow.com) and have instructed our Web masters to include the Privacy Statement in our Improving Tomorrow Web site where information may be requested or collected by us.

Your use of an Improving Tomorrow Web site signifies your acceptance of the Improving Tomorrow Privacy Statement.

Improving Tomorrow strives to comply with all applicable laws around the globe that are designed to protect your privacy. Although legal requirements may vary from country to country, Improving Tomorrow intends to adhere to the principles set forth in this Privacy Statement even if, in connection with the above, we transfer your information from your country to countries that may not require the same level of protection for your information. In other words, our goal is to protect your information no matter where that information is collected, transferred, or retained.

What Information Is Collected From You?
You may visit Improving Tomorrow sites anonymously or as a registered guest. Whether you visit our sites in an anonymous or registered fashion, information may be collected from you. Improving Tomorrow collects both identifiable and anonymous information.

·         Business and Personal Identifiable Information
Improving Tomorrow will not collect identifiable information without your prior consent. We will endeavor to not use this information outside of the context in which it was provided unless otherwise approved by you at the time of submission.

Due to our strong commitment to privacy, we will inform you of our information requirements before we collect information from you. Improving Tomorrow may require business related information (e.g., growth plans, cost models, network infrastructure) and personal information (e.g., user name, e-mail address) from you when you visit our site. We will not gather identifiable information unless you knowingly provide it to us. The personal information that you provide to us will only be used for business purposes. Improving Tomorrow may use identifiable information for activities such as the preparation of business solution proposals, to conduct contests, or to provide you with access to a transactional service such as Order Tracking.

·         Anonymous Information
To help us understand user preferences and the trends of a general user population, we may collect information that is not identifiable to you during your session as either an anonymous visitor or registered guest. This type of information currently includes the following:

    • Internet browser in use.
    • Computer operating system.
    • Domain name of the Web site from which you linked to our site or online invitation.
    • Pages viewed.
    • Search requests.

Online Advertising
Improving Tomorrow works with certain companies to deliver Improving Tomorrow banner ads. These companies may collect information to help us determine which products, services, and offers are of the most interest to our current and future customers. The information that is collected is not identifiable at an individual or company level. It is aggregated at an anonymous level to provide us with general statistics and trends.

In the event that Improving Tomorrow sells a part or parts of its business, the identifiable information that Improving Tomorrow has collected could be transferred to the acquiring company unless you instruct Improving Tomorrow not to do so in writing.

Information Security
The security of your identifiable information is of the utmost importance to Improving Tomorrow. We use industry standard technologies such as token-based authentication, PKI, VPN, SSL, and other technologies to secure your information. If you are a registered guest at an Improving Tomorrow site, we employ an authentication process to verify your identity. A userID and password is provided to grant you access to your identifiable information and eServices.

The following activities are examples of actions that are conducted within secure areas of the Improving Tomorrow infrastructure: entering or changing your password, editing account details, viewing proprietary information (such as order status information), and other actions requiring authorization.

Please take note of the following to ensure information security:

  • You should be aware that when you disclose identifiable information in the discussion forum or chat areas, this information is accessible and can be collected and used by others who visit this area.
  • Improving Tomorrow advises you to protect yourself against unauthorized access to your computer and your Improving Tomorrow password. If you lose control of your password, you should immediately change your password.

Business Relationships
During your online Improving Tomorrow experience, you may encounter links to the sites of Improving Tomorrow's business partners. These business partners may include standards bodies, customers, channel partners, or suppliers. While a connection may be made to an Improving Tomorrow business partner site, Improving Tomorrow is not responsible for the privacy practices of our business partners.

Common Questions Concerning Your Privacy
The following are some common questions you may have about Improving Tomorrow's Privacy Statement.

What does Improving Tomorrow do with the information that we collect?
Improving Tomorrow uses the information that we collect to improve services so we can:

  • Better understand your needs.
  • Improve our products and services.
  • Establish communication with you.
  • Recognize and better serve you in the future.

What About Cookies?
Improving Tomorrow Web site currently does not use cookie technologies, but may do so in the future. Cookies are alphanumeric identifiers placed on your hard drive after you visit Improving Tomorrow Web sites. Your browser manages the cookie. You can make the choice of whether or not to accept a cookie with your browser settings. Please note that by disabling cookies you may not be able to use certain features and functionality of Improving Tomorrow Web sites. You should review your browser instructions for other guidelines on cookie use.

Why does Improving Tomorrow need my personal Information?
We use your name, e-mail address, phone number, mailing address and credit card information to process your orders. This information is stored in a secure database, and is only available to individuals with proper clearance. To offer our products and services in the most efficient manner, Improving Tomorrow contracts with third party service partners. These partners provide us with data collection, storage, e-mail/mail support, analysis and reporting services and are restricted from using your information in any way, other than to help us make our site and services more useful to our visitors. Service partners are required to sign confidentiality agreements and will abide by Improving Tomorrow's privacy policies. Additionally, we may share information with law enforcement agencies or other companies assisting us in fraud prevention or investigations. 

What is your credit card fraud policy?
In the unlikely event that you experience unauthorized use of your credit card, promptly report the fraudulent activity to your credit card company. Under the Fair Credit Billing Act, you are only liable for the first $50 of the fraudulent charges. Please check with your credit card company to verify specific terms and conditions.

Will I receive email from Improving Tomorrow?
We only send information about our hot deals and specials along with our newsletter to our customers who find it useful. You can opt-out of receiving future communications from us at any time by following the link on the email. Your email address is never shared or sold with third-parties. 

How safe is it to shop online?
Today, the Internet is actually the safest way of doing business with your credit card. We have made it safer to use your credit card on our site than it is to use it in more traditional ways, such as in retail stores or restaurants. Your credit card information is NOT stored on our servers, and is only during the actual checkout process. 

What is SSL and how does it protect my privacy?
We use Secure Socket Layer (SSL) technology for mutual authentication, data encryption and data integrity- all to ensure secure transactions for our customers. SSL is the industry standard security protocol to encode sensitive information, such as your credit card number. SSL creates a shared digital key, which only lets the sender and the receiver of the transmission scramble or unscramble information. To everyone else, even the servers relaying the message, the SSL transmission is indecipherable. SSL encryption can only be broken by intercepting the encrypted message, recording it, and using a computer to try every possible combination until the key is cracked. Most keys range from 40 to 1,024 digits long...as you can imagine, the number of possible combinations can be into the billions and beyond!

I've heard a lot about Secure Sites. What does that mean?
Before completing any transaction on a website, you should make sure it is a Secure Site. Being on a Secure Site means you are connected under the cloak of SSL security. You can tell if you are on a Secure Site if you see a padlock or key somewhere along the bottom of your browser's window. If the lock is closed or if the key is unbroken, you are dealing with a Secure Site. While browsing our products pages, during the checkout process, and also when logged into your home automation portal, you will notice the padlock or key at the bottom of your browser's window.

Questions and Notification of Changes 
If you have any questions about the Improving Tomorrow Privacy Statement or would like to access or modify your identifiable information, please contact privacy.statement@ImprovingTomorrow.com.

  • The Improving Tomorrow Privacy Statement was last updated on January 26, 2005.
  • Please refer to the Improving Tomorrow home page for updates to the Improving Tomorrow Privacy Statement.
  • Improving Tomorrow reserves the right to change this Privacy Statement at any time. Modifications to this Privacy Statement can be made without prior notification.

Continued use of the Improving Tomorrow Web sites signifies your acceptance of the changes to the Privacy Statement.